When businesses choose a coatings provider, they often focus on the technical performance of the coating itself. But in reality, your ROI depends just as much on the logistics.
Delays, damaged goods, poor documentation, and inadequate packaging guidance all drive hidden costs into your operation.
At Marcote, we’ve built logistics into our service model so that customers don’t just get a coating, they get a reliable, predictable process that saves money, reduces downtime, and improves quality yield.
Turnaround Times That Protect Your Schedule
Every day your parts are off-site is a day they aren’t in production, costing you throughput and revenue. Coating delays mean stalled lines, missed customer deadlines, and reputational risk.
Many coating providers offer vague or unrealistic timelines. Promised dates slip, urgent projects can’t be prioritised, and you’re left firefighting with your own customers.
How Marcote adds value:
- Standard turnaround: 10 working days, predictable enough to build into production planning.
- Quick turnaround: 3–5 working days (with notice), for when every day counts and downtime is expensive.
We help customers reduce downtime, keep commitments to their own clients, and avoid the financial penalties of missed schedules, by providing reliable, flexible lead times.
Flexible Transport Options That Prevent Bottlenecks
Shipping and handling are often the biggest hidden costs in the coating process. If transport is slow, inappropriate for the job, or poorly managed, it offsets any efficiency gained in the coating itself.
Some coating providers expect you to “sort it out yourself.” Customers end up scrambling for couriers, paying inflated rates for unsuitable transport, or experiencing costly delays.
How Marcote adds value:
We offer tiered transport solutions:
- Standard carrier for everyday consignments.
- Pallet carriers for larger, bulk orders.
- Dedicated drivers for same-day collection and return when speed equals revenue.
- Worldwide shipping via international hauliers for global supply chains.
This flexibility reduces the risk of bottlenecks, ensures parts are always moved safely, and ultimately delivers faster project completion and better cost control.
Packaging Guidance That Protects Your Investment
Damaged parts aren’t just a shipping problem, they’re a coatings problem too. A dent, scratch, or crack renders parts unusable, wastes coating costs, and leads to missed deadlines and scrap.
Many providers accept whatever turns up. If packaging isn’t adequate, damage is discovered too late, and customers bear the cost.
How Marcote adds value:
We provide clear packaging guidance before shipping:
- Each item should be individually bubble-wrapped.
- Boxes must be packed tight with separation material so parts don’t move or collide.
- Our rule of thumb: if you can throw the box with confidence, it’s packed well enough.
We also store bespoke packaging safely and reuse it to return goods. This ensures your investment in protective packaging isn’t wasted and your parts arrive back as good as they left.
This results in fewer damaged goods, less scrap, reduced rework, and a much higher overall yield.
100% Inspection and Documentation That Guarantees Accountability
Traceability and accuracy are critical. A coating is only as valuable as the assurance that the right part was coated, inspected, and returned in full.
Without robust inspection, customers face missing quantities, mixed-up orders, or disputes about condition on arrival vs return. This not only creates hidden costs but can also compromise safety and compliance.
How Marcote adds value:
Every shipment is logged with 100% inspection and full documentation:
- Quantities checked against paperwork.
- Condition verified and photographed on arrival.
- The same checks repeated during QC and return packing.
This rigorous process reduces disputes, safeguards compliance, and gives customers total peace of mind. In ROI terms, it means zero ambiguity, fewer rejected parts, and no wasted cycles.
Paperwork That Keeps Projects Moving
Inaccurate or missing paperwork can stop an order in its tracks, delaying production and frustrating customers.
Many providers don’t enforce paperwork requirements. This leads to orders getting mixed up, especially when multiple customers send in similar parts. The result? Delays, errors, and costly confusion.
How Marcote adds value:
We require:
- A purchase order
- A delivery note
- Sender contact details
This discipline means every order is traceable, accountable, and processed quickly. Customers avoid delays and the downstream costs of misidentified or missing parts.
Logistics as an ROI Multiplier
Logistics may seem like a supporting detail, but in coatings it’s often the factor that separates success from failure. By building logistics into our service, Marcote ensures customers see:
- Lower hidden costs (no damaged parts, no wasted coatings, no extra freight charges).
- Reduced downtime (faster, more predictable turnarounds).
- Higher yield (every part returned in perfect condition, ready to use).
- Better customer experience (certainty and peace of mind at every stage).
That’s why leading manufacturers trust Marcote not just for our coatings expertise, but for the end-to-end value we deliver through the way we work.
Ready to Reduce Risk and Improve ROI?
If you want a coatings partner who goes beyond application to guarantee efficiency, reliability, and savings, Marcote is ready to help.